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FAQs
Do you have a question for St Johns Shopping Centre?
If you are planning a visit to St Johns here are a number of frequently asked questions and answers that we hope you will find helpful. If the question you want to ask is not covered here, please call us on 0151 709 0916 or e-mail: stjohns-shopping@landsecurities.com
Height restrictions apply within St Johns car park and vehicles above 6 feet 6 inches (1.98 metres) in height are unable to park.
St Johns shoppers' car park is open 24 hours and seven days a week. They are open 365 days a year including Christmas Day.
The whole of St Johns shopping centre and the car park are no smoking areas.
The disabled access toilet is located on the lower mall next to the public toilets, between Book Clearance and and the Food Court. A Radar key is required to access the toilet.
The public toilets are located in the lower mall in Dawson Way, between Book Clearance and the Food Court.
There are no specific parking bays for Mothers and Babies in St Johns car park. However, shoppers with prams are advised to park on levels 1A, 2A or 3A which gives direct access to the lifts avoiding stairs in to the centre.
There are 12 parking bays for disabled drivers on level 1A of St Johns car park. Access to the shops for wheelchairs and prams is by lift on levels 1A, 2A and 3A to avoid access by stairs on the other levels.
The Tourist Information Office is located in 08 Place, the official Capital of Culture Information Office at the rear of St Johns in Whitechapel, close to Queens Square Bus Station.
Monday, Tuesday, Wednesday, Friday and Saturday 9am until 5.30pm, Thursday 9am – 6.30pm, Sunday 10am – 5pm.
Yes we have a cash point on the lower mall, however, it does charge £1.50 per transaction.
Free to use cash points are available in Wilkinson's and Poundland.
Baby changing facilities are available by the ladies toilets on the lower mall by the Food Court.
