FAQs

Do you have a question for St Johns Shopping Centre?

If you are planning a visit to St Johns here are a number of frequently asked questions and answers that we hope you will find  helpful.  If the question you want to ask is not covered here, please call us on 0151 709 0916 or e-mail: stjohns-shopping@landsecurities.com

 

 
Q: 
Does your car park have any restrictions?
A: 

Height restrictions apply within St Johns car park and vehicles above 6 feet 6 inches (1.98 metres) in height are unable to park.

 
Q: 
What time does St Johns car park open and close?
A: 

St Johns shoppers' car park is open 24 hours and seven days a week.  They are open 365 days a year including Christmas Day.

 
Q: 
Can I smoke in the shopping centre?
A: 

The whole of St Johns shopping centre and the car park are no smoking areas.

 
Q: 
Where is the disabled toilet facility located?
A: 

The disabled access toilet is located on the lower mall next to the public toilets, between Book Clearance and and the Food Court. A Radar key is required which can be purchased from Shopmobility on the upper mall, opposite Wilkinson.

 
Q: 
Where are the toilet facilities located within St Johns?
A: 

The public toilets are located in the lower mall in Dawson Way, between Book Clearance and the Food Court.

 
Q: 
Do you have any Mother and Baby Parking Bays?
A: 

There are no specific parking bays for Mothers and Babies in St Johns car park.  However, shoppers with prams are advised to park on levels 1A, 2A or 3A which gives direct access to the lifts avoiding stairs in to the centre.

 
Q: 
Are there any parking facilities for disabled shoppers in St Johns?
A: 

There are 12 parking bays for disabled drivers on level 1A of St Johns car park. Access to the shops for wheelchairs and prams is by lift on levels 1A, 2A and 3A to avoid access by stairs on the other levels.

 
Q: 
Where is the nearest Tourist Information Office?
A: 

The 08 Tourist Information Office is located in the Travel Centre, at the rear of St Johns in Whitechapel, close to Queens Square Bus Station.

 
Q: 
What are the Centre opening hours?
A: 

Monday, Tuesday, Wednesday, Friday and Saturday 9am until 5.30pm, Thursday 9am – 8pm, Sunday 10am – 5pm.

 
Q: 
Are there are cash points within St Johns Shopping Centre?
A: 

Yes we have a cash point on the upper mall, however, it does charge £1.50 per transaction.

Free cash points are available directly outside the centre. 

 
Q: 
Are there any baby changing/feeding rooms?
A: 

Baby changing facilities are available by the ladies toilets on the lower mall by the Food Court.